At 11 Winner, accessible from https://11winner.cc, we prioritize the privacy of our users. This Privacy Policy document outlines the types of information that is collected and recorded by 11 Winner and how we use it.
1. Information We Collect
When you use our betting app, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and other details required for account creation and identity verification.
- Payment Information: For the processing of deposits and withdrawals, we may collect payment details, including bank account information, UPI, or card details.
- Betting Data: This includes information on the bets you place, game preferences, and transaction history.
- Device Information: We may collect information about the device you use to access the app, such as device model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain the services on our app, including processing bets and payments.
- To communicate with you regarding your account, transactions, and any updates or promotions.
- To analyze user trends and preferences to enhance user experience and improve our services.
- To ensure the security of our app and prevent fraud or other illegal activities.
3. Cookies and Tracking Technologies
Our website and app use cookies to enhance user experience. Cookies are small files stored on your device that help us recognize returning users and provide personalized services. By using our app, you consent to the use of cookies. You may choose to disable cookies through your browser settings, but this may affect the functionality of certain features.
4. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:
- Service Providers: To facilitate our services, including payment processing and customer support.
- Legal Authorities: In compliance with legal obligations, such as responding to lawful requests or preventing fraud or illegal activities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Data Rights
You have the right to access, update, or delete your personal information at any time. To exercise these rights or request additional information, please contact us at the email address provided below.
7. Children’s Privacy
11 Winner is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected information from a child under 18, please contact us, and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Effective Date: 10 Sep, 2021